MBA’s Marina Walsh on what keeps servicers up at night

Ahead of her general session at the Mortgage Bankers Association’s Servicing Conference, MBA Vice President of Industry Analysis Marina Walsh sat down with HousingWire to give an exclusive look into the economic and market forces that are impacting the servicing business now and into 2021.  

Walsh separated the challenges that keep servicers up at night into two categories: short-term challenges and long-term challenges. While the short-term challenges deal with the aftermath of the refinance wave, the long-term challenges involve the threat of natural disasters or a change in the economic climate.

During the interview, she also touched on the biggest trends in servicing profitability and the MBA’s latest National Delinquency Survey. Both topics have a lot of positive data in them, but there is at least one area that servicers should keep in mind when assessing the news.

Watch the full interview with Walsh below.

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